I like it that they are concerned about what you think about their product. The customer service team had to escalate my ticket to the experts and it takes a couple of days for them to get back to you but when they do, they provide you with thorough instructions on what to do amd to let them know if you run into any problems. With Bitdefender, you can contact customer support by chat at anytime. I would rather have my choice of browsers and not be forced to use a certain one. Also with McAfee, they have contracted with Yahoo so McAfee auto-configures your computer to use Yahoo. They also don't bother you with constant pop-ups like McAfee does. However, they are not as heavy as McAfee. As all AV programs that are not cloud based, they are a little heavy on the system because my webpage loading speeds improved dramatically when I uninstalled the program. They are lightning fast at boot time and I love the constant scanning that they do. Because of Bitdefender's great reputation with the independant testing labs, I took them up on their offer of the 90 day trial of Total Security 2015. Bitdefender is great but has a few gliches.
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